Delete Account
Deleting your Coloroo account may remove account information, saved artwork, coloring progress, preferences, and app data stored by us. Some records, such as Google Play purchase records or legal/tax records, may be retained where required by law or platform rules.
How to Request Account Deletion
Coloroo currently supports account deletion by email request. A parent, guardian, or account holder can use this page to request deletion of account-related data associated with Coloroo.
Data We Aim to Delete
- Coloroo account profile information stored by us;
- saved coloring artwork and coloring progress stored by us;
- app preferences and account-linked settings stored by us;
- Firebase account data associated with the Coloroo account, where applicable;
- other personal information stored by us that is no longer required.
Data That May Be Retained
- Google Play purchase, billing, and transaction records retained by Google or required for tax, accounting, refund, fraud prevention, or legal compliance;
- anonymized or aggregated analytics that no longer identifies a user;
- records needed to comply with law, enforce terms, resolve disputes, or protect app security.
Subscriptions and Purchases
Deleting your account does not automatically cancel a Google Play subscription. To stop future billing, you must cancel the subscription through Google Play:
- Open Google Play Store;
- Tap your profile icon;
- Go to Payments & subscriptions → Subscriptions;
- Select Coloroo and cancel the subscription.
Parent or Guardian Requests
If you are a parent or guardian requesting deletion of a child’s account-related data, please mention this in your email. We may ask for reasonable information to verify the request.
Questions?
For privacy, deletion, or subscription support questions, contact us at info@yellowwhale.ventures.